One of the quickest ways to tamper with a company’s reputation is to raise prices. Netflix is experimenting with that now. The company has apparently decided after doing its research to live with the outrage of customers who are swamping its call center. From this distance, it is impossible to say whether Netflix’s decision […]
Posted on July 14th, 2011 by admin
Filed under: Uncategorized | 203 Comments »
Long-distance bicycling (the Tour de France) has long been tainted. Riders have taken every kind of performance enhancing drug or potion available. That is why the success of this team is important to the future of the sport. The team wants to prove that one can win on the basis of athletic prowess alone. And, […]
Posted on July 7th, 2011 by admin
Filed under: Uncategorized | 46 Comments »
Sony Entertainment has been hacked not once but twice. Tens of millions of games players have lost their identification, passwords and perhaps, credit card data. Company executives have already given a ritual bow of apology to customers but that doesn’t make up for the probability that personal information has been compromised and is being sold […]
Posted on May 4th, 2011 by admin
Filed under: Uncategorized | 183 Comments »
Here is a case in which a company did nothing to have its reputation impugned, but it still ended up in headlines and it still hurts. The problem is that a director had to leave Procter & Gamble’s board for actions taken while a director on Goldman Sach’s board. The headlines, however, all announced that “P&G director […]
Posted on March 3rd, 2011 by admin
Filed under: Uncategorized | 199 Comments »
This is an event every accounting firm has to worry about – getting sued when a client fails. In this case, the accounting firm Ernst & Young is about to be taken to court as a result of the collapse of Lehman Brothers Holdings. The challenge for the accounting firm is to prove that its audit […]
Posted on December 20th, 2010 by admin
Filed under: Uncategorized | 182 Comments »
Even if a person is judged innocent in the end, this kind of lawsuit destroys an individual’s reputation. The headlines that ensue, the accusations, the state publicizing its case all work against one. There should be rules about how attorneys general proceed in such instances, but there aren’t and probably never will be. Ambitious officers of […]
Posted on November 19th, 2010 by admin
Filed under: Uncategorized | 186 Comments »
This story, if true, is a case study in how to ruin a company’s reputation. The allegations are that Dell Computer manufactured faulty computers, sold them to the public then hid the truth about bad components in them. Of course, the story is from one side of a court battle. Dell has yet to weigh in. Still, […]
Posted on June 30th, 2010 by admin
Filed under: Uncategorized | 169 Comments »
What does a country do to maintain its reputation? Pay its bills, for one thing, but it is more than that. A country must want to be a member of the international community meeting expectations of other countries, such as heeding the rules for the European Union. But, it is more than that as well. Citizenry needs […]
Posted on April 26th, 2010 by admin
Filed under: Uncategorized | 193 Comments »
Yesterday Mike Arrington posted a story about a start-up who later this week will be launching a service that’s effectively a Yelp for individuals. Mr. Arringtron asks if – with the launch of these services, along with the growth of personal data online – we need to become more accepting of people’s indiscretions. It’s a […]
Posted on March 31st, 2010 by admin
Filed under: Uncategorized | 47 Comments »
Mexico used to be a place people wanted to visit. Not anymore. Not with flagrant murders of consulates and others. Now there are cities through which one dare not pass and sections of the country that are risky to traverse. Mexico realizes its reputation has been deeply wounded, but it hasn’t been able to stop […]
Posted on March 22nd, 2010 by admin
Filed under: Uncategorized | 186 Comments »
