Even though one has a title, there is no guarantee power goes with it. That is what Sepp Blatter realized after being re-elected as president of FIFA. Rather than running the organization, he was going to be spending his time defending his reputation and answering questions from prosecutors. He also would be under the gun to reform […]
Posted on June 3rd, 2015 by admin
Filed under: Uncategorized | 36 Comments »
The Comcast Time Warner Cable merger has been hung up for over a year. Now, Comcast’s reputation for compliance with FCC requests is at issue and is being used as a reason why the merger shouldn’t go forward. For leaders who don’t think reputation matters, it is a lesson. Comcast is determined to see the […]
Posted on April 23rd, 2015 by admin
Filed under: Uncategorized | 204 Comments »
Two Secret Service guards were in a car that crashed outside the White House. One was driving. It is one more embarrassment for the agency, which has had a string of high-profile faux pas. How does one put a stop to the stupidity and regain a reputation for competence and professionalism? PR won’t do it. It […]
Posted on March 13th, 2015 by admin
Filed under: Uncategorized | 187 Comments »
Hillary Clinton did not use State Department e-mail during her time leading it. This was a clear breach of regulations done with intent. The questions now are what the government will do about it, if anything, and how it might affect her candidacy for the White House. Chances are that nothing will happen in either arena, since she doesn’t […]
Posted on March 4th, 2015 by admin
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A now former employee of HSBC bank stole thousands of files from its computer systems and created a major reputational crisis for the institution. The files reveal that the bank helped thousands of wealthy people, including crooks, hide money from tax authorities in Swiss accounts. The employee who took the data considers himself a whistleblower. […]
Posted on February 10th, 2015 by admin
Filed under: Uncategorized | 206 Comments »
Honda Motor Co. has just taken a $70 million hit to its reputation for safety in the form of fines imposed by the Federal government. The fine, actually two separate penalties, comes from a failure to report defects to the government so it could act if recalls were needed. Honda has a reputation for well […]
Posted on January 9th, 2015 by admin
Filed under: Uncategorized | 196 Comments »
The University of North Carolina has imposed a burden on its reputation that will last a long time. This comes from an academic scandal in which athletes could take courses that did not require them to show up for class. The university is in the process of cleaning up the mess it made, but it hasn’t done […]
Posted on October 28th, 2014 by admin
Filed under: Uncategorized | 176 Comments »
Comcast, the cable TV company, is learning the fallout of a poor reputation. The city council of Worcester, MA not only said no, but “Hell no!” to Comcast’s petition to serve the town of 180,000. This isn’t going to hurt Comcast’s bottom line, but it must sting to have verbal brickbats thrown at company representatives. […]
Posted on October 17th, 2014 by admin
Filed under: Uncategorized | 47 Comments »
How much does a government sanction hurt a company’s reputation and business? PricewaterhouseCoopers is about to find out. The auditing and consulting firm is barred for 24 months from doing any work that requires a sign-off from the New York Department of Financial Services, and it is paying a $25 million fine. The government unit […]
Posted on August 19th, 2014 by admin
Filed under: Uncategorized | 180 Comments »
You’re the number four cell phone service provider, well behind the leaders. You have dedicated your company to better customer service in order to catch up. Suddenly the Federal Trade Commission hits you with the first-ever lawsuit for bogus phone charges. That is what happened to T-Mobile, and it has knocked the wind out of […]
Posted on July 2nd, 2014 by admin
Filed under: Uncategorized | 192 Comments »
