The former head of Washington DC’s public school system is a convert to communications.  That comes after a devastating defeat of her boss, the former mayor.  It is interesting that she was appointed to transform the school system without training in how to communicate the changes she was making.  She created enemies and wasn’t aware of it.  Parents were angered by her reforms, and she became a lightning rod that helped defeat the mayor.  She is back now in a consulting role to politicians about education reform, and she says she has learned her lesson.  It might have been better had her education in politics been sooner.

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